Return & Refund Policy

Return and Refund Policy

We strive to provide high-quality products and services. However, if you are not satisfied with your purchase, please review our return and refund policy outlined below.

1. Product Condition

All items eligible for return must be in their original condition, including packaging, tags, manuals, and accessories, exactly as received. Any products that show signs of use, wear, or alterations will not be accepted for return.

2. Unboxing Video Requirement

To process your return or refund request, you are required to provide a clear 360° unboxing video taken at the time of opening the package. The video must show:

The condition of the packaging before opening.

The full unboxing process.

The product as it was received, including all included accessories or parts.

Note: Returns without this video proof will not be eligible for refunds.

3. Non-refundable Advance Fees

Please note that certain products or services may require an advance fee. This fee is non-refundable under any circumstances. The applicable products or services will be clearly indicated during the purchase process.

General Guidelines:

Return Window: All eligible return requests must be made within [7 days] from the date of delivery. After this period, no returns will be accepted.

Refund Process: Once the returned item is received and inspected, we will notify you of the approval or rejection of your refund. If approved, the refund will be processed within [8-10 days] to the original method of payment.

Shipping Costs: Customers are responsible for covering the cost of return shipping unless the product arrived damaged or defective.

If you have any questions or need further assistance, please contact our customer service team

at [gogogadget004@gmail.com].

TM. GOGO